ISO 20000 27000 Information Technology Service Management

What is ISO 20000? Learn more about how ISO 20000 can be a advantage to your business
Looking for an easy way to answer the question "What is ISO 20000?"
It's not hard to believe that you aren't the only one. This guide will explain why ISO 20000 has benefits for your organization. The ISO 20000 requirements will be described, along with the specific steps needed to get certification.

This is a brief introduction to ISO 20000.
ISO 20000, the global standard for IT Service Management (ITSM) is issued by ISO (the International Organization for Standardization), ICE (the International Electoral Commission). ISO 20000 has to be accepted worldwide by at least half the countries that are members before it is able to become an international norm. Check this ISO 20000-2 link.

This standard outlines a set of procedures for managing your IT that can assist you in providing better IT services to customers and your employees. ISO 20000 provides the framework and methodology to help you control ITSM. It also permits you to demonstrate that your business is operating according to best practice. By adhering to the requirements of the standard you will be able to achieve highest standards, which can help improve the delivery of IT services. ISO 20000 applies to all sizes of companies and industries.

What is ISO 20000 like ITIL?
The most significant difference in ISO 20000 or ITIL? ISO 20000 gives the methodology and framework (providing all the pieces necessary to complete the ITSM Jigsaw Puzzle) While ITIL offers the details (the most effective methods) of how to handle each IT process in your company (i.e. how to put the puzzle together.

You can think of ISO 20000 as a description of what you need and ITIL is a guideline for how to do it.

ISO 20000 is not a separate product. It can be used in conjunction with ITIL however they are both well-integrated.
In contrast to an established standard, ITIL is a practical framework of best practices that focuses on the alignment of your IT services to the larger requirements of your business. ITIL certification is not available to companies. Only the most effective practices guidelines can be followed.
ISO 20000, which is founded on ITIL principles, is able to be certified by your business.
People who seek excellence in ITSM are able to be certified in accordance with ISO 20000 and ITIL (e.g. This course's foundational aspects are discussed below.
ISO 20000 certification is for companies. It proves that the most efficient practices have been applied. ITIL is not required to obtain certification to be certified in ISO 20000, but it is much easier to obtain by following an ITIL method of IT service management. Check out our whitepaper "ITIL Vs ISO 20000" to learn more. See this ISO 27000 for more.

It is important that you finish the process of ISO 20000.
Understanding the significance of ISO 20000 is crucial to understanding the relationship between IT performance and your organization's success. IT is vital to achieving objectives of the organization. IT affects your business operations and communication.

IT helps you outshine your competition and reach wider publics. It also allows you to be more efficient and productive. In many ways, IT is vital in increasing revenue while reducing costs as well as enhancing your reputation.

So, it's crucial that you reap the maximum benefit from your IT investments - meaning IT services must be well planned, designed and provided. IT projects that don't have high-quality service management often fail or overbudget. Controlling ongoing costs can be a challenge and can lead to companies losing money before they have achieved any kind of return on investment.

You will see that the highest quality IT services are vital to your business's success. You can attain this level of quality by receiving the ISO 20000 Standard.